Our Refund Policy

Router Support UK is a trustworthy organisation in the field of customer support to the major or minor technical issues with their PCs. We apply truthful strategy to our work to provide a satisfactory solution.

We are completely dedicated towards our duties of providing the instant and absolutely correct solutions for the technical issues that occur with your Computer systems and its peripherals. With the Certified and experienced technical experts, we are stood-up to deal with the technical issues in a perfect way. But, in any case, you are not satisfied with the services; we are totally committed to repaying you. Our markdown course of action in the matter of refund will be:

If you have raised an enrollment based course of action, in an unusual and odd event that our technical support have not been arranged and our support gathering is not prepared so that a particular issue stood up by you. Although the pre-essentials of giving the technical support is under 30 days time, a full rebate process will be begun to you.

However, if the issues whether it is one or more is adequately decided, then you would not demand the refund of the enrollment cost.

If you have filed an incident based course of action, your concern will fit the bill for a markdown if it is met with the going conditions.

Despite having each and every essential for benefitting the support and having an active record will take part in deciding the issue defy by you.

If the issue experienced by you is fully out of the degree of the course of action.

Router Support UK has been counted as a trustworthy organisation and always committed to providing full support and assistance inside a day and the age of 30 days, you will be fit the bill for a markdown. For any assistance and change in refund policy keep in touch at support@routersupport.co.uk or on call to make you up-to-date to the refund policies.


Any kind of information that is available on the site including ‘Device’, ‘Programming’, ‘Material’, ‘Organisations’, and another such type of things may be named as “Substance” and all are Copyright secured.

“You” or “you”

"You" means you individually here, any person, that can include any employer on behalf of which you are acting.

Router Support UK

Router Support UK is the trademark of support@routersupport.co.uk and it is working as a Technical Service Provider for all technical issues that went up against you in using your device in the UK.

‘Trained and Certified Technicians’

Trained and certified technicians that work under this agreement and are fully aware of the old and latest technologies.

‘Enrollment Based Plans’

Router Support UK offers enrollment based plans and they are honest to goodness for the offered services. Enrollment based plans are tenured enrollment plans offered by us that are active for a specified period and will not include any incident based plan in it such as ‘per incident plan’ or like will not be included.


The expression “Organisations” used wherever on the site a service offered by us for dealing with the specific issues found in your printer, PC windows, drivers, arranging areas, et cetera.

‘Phone Support’

Router Support UK provides a toll-free number to provide support to its customers at any time. Through a phone call, the customer can get instant help from the technical experts of Printer Help UK.

‘Remote Access’

Remote access is one of the best ways to give a technical support to the user of a computer. Router Support UK will give you concentrated help by taking ‘Remote Access’ of your computer with your consent. That means our support technical personnel will take your approval before taking command on your computer system. You will have a complete authority to watch all exercises that are being performed on your device and you will have the authority to control each and every step of the support personnel whenever you feel it required. We are thoroughly sincere to the prosperity and security of your personal and professional data and we ensure that it remains the top priority.

Convenience of Plan Orders and Service Plans

Router Support UK requests the customers to understand the time duration between the courses of action and truly bring it into the effect. Any subscription arrangement asked for by you can put aside chance be happened and till then it will not be considered as ‘Dynamic’ until you get a confirmation from Router Support UK. Only after getting a confirmation, you can consider yourself as an enrolled customer of our organisation. But we are not liable for the damage that may cause to you.


Router Support UK has quite understood the specific issues stood up by you till it is feasible and sensible. Our experienced and trained personnel will give their best to decide and resolve the issues. In case, it is not resolved by them then you will be liable to ensure a markdown as discussed in our ‘Refund Policy’.


In the case of enrollment plan, the customer is required to pay the month to month charge before the start course of action. In the tragic event the customer surrenders the course of action and in accordance with the Judgments, the charges in all cases will remain non-refundable. All charges will be refundable before the start of the organisations.

Disclaimer: Router Support UK is a Third Party Technical Service provider giving expert solutions for the problems arising in your printer, laptop, browser, email, social networking accounts and antivirus program, etc. With the assistance of our highly trained and experienced team of technical experts we provide round the clock assistance for the technical problems faced by you in using any of these products or services. However, all the brand names, logos, company names, trademarks and other insignias belong to their respective owners and they are being displayed on Router Support UK only for representational purposes. We hold no affiliation to these companies in any manner until and unless it is expressly mentioned anywhere on our website. Router Support UK experts provide instant technical support to the customers through phone support or via remote access of the device for all software, firmware and driver related issues.

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